Urgent Call — Terms of Use

These Terms of Use ("Terms") govern your use of Urgent Call, an emergency alert app for iOS, provided by Vision Lab ("we", "us", or "our"). By downloading, installing, or using Urgent Call, you agree to be bound by these Terms.

Acceptance of Terms

By accessing or using Urgent Call, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the app.

License Grant

Subject to your compliance with these Terms, Vision Lab grants you a limited, non-exclusive, non-transferable license to use Urgent Call on iOS devices for personal, non-commercial purposes.

License Restrictions

You may not:

• Copy, modify, or distribute the app
• Reverse engineer, decompile, or disassemble the app
• Remove or alter any copyright notices or proprietary labels
• Use the app for any illegal purpose
• Attempt to circumvent any security features

User Responsibilities

You are responsible for ensuring you only establish trusted connections with people who consent to receive emergency alerts from you. You must not abuse the emergency call feature or use it for non-emergency purposes.

Acceptable Use

You agree to use Urgent Call responsibly and in good faith. The following uses are prohibited:

• Sending false or prank emergency alerts
• Harassing, threatening, or abusing other users
• Using the app to facilitate illegal activities
• Spamming connection requests
• Creating multiple accounts to circumvent blocks or restrictions

Data Deletion

You may delete your account and all associated data at any time from the app settings. Upon account deletion, your profile, connections, and emergency session history will be permanently removed from our servers.

Service Availability

Urgent Call relies on third-party services including Supabase (data storage) and Apple Push Notification Service (alerts). These services may experience downtime, outages, or degraded performance beyond Vision Lab's control. Vision Lab does not guarantee uninterrupted or error-free service availability. No refunds or credits will be issued for temporary service interruptions. Vision Lab will make reasonable efforts to restore service promptly when disruptions occur.

Warranty Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. URGENT CALL IS NOT A SUBSTITUTE FOR PROFESSIONAL EMERGENCY SERVICES.

Limitation of Liability

IN NO EVENT SHALL VISION LAB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM DELAYED OR FAILED EMERGENCY ALERTS.

Software Updates

Vision Lab may provide updates, bug fixes, or new features to Urgent Call. Updates may be provided automatically through the App Store. We reserve the right to modify or discontinue the app at any time.

Termination

We reserve the right to terminate or suspend your access immediately, without prior notice, if you violate these Terms or abuse the emergency call feature. Upon termination, you must cease all use of the app.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through the app. Your continued use of Urgent Call after changes constitutes acceptance of the new Terms.

Contact

For questions about these Terms, email: